Claiming on mobile devices using a browser
We have made improvements to how the site is displayed on a mobile device. Previously the site was designed for a desktop screen, requiring some resizing and scrolling when using on a mobile device.
To improve this we have made the application fully responsive, meaning that it adjusts what is being displayed according to the device being used.
An example is the login screen below, with labels and text entry boxes stacking on smaller screens rather than remaining in-line.
A further example of this adjustment can be seen from the screenshots of the claim process on an iOS device.
We have also updated the adding and viewing of attachments whilst adding a claim. This can be seen below.
Using this approach we can provide the full claim functionality whilst still having the option to take a photograph of a receipt when entering a claim line.